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Error OMP10079 Quantity is greater than the allowed over-shipment percentage limit

Troubleshooting


Problem

Attempts to create a shipment leads to the error Quantity is greater than the allowed over-shipment percentage limit in IBM Sterling Selling and Fulfillment Suite.

Symptom

Steps to reproduce:

  1. Create a Purchase order for 12 quantity.

  2. Create an shipment for 5 quantity and confirm the shipment

  3. Start receipt against the shipment and receive complete 5 quantity against the receipt-1

  4. Create an another shipment for 5 quantity

    Error is thrown : ErrorCode="OMP10079" ErrorDescription="Quantity is greater than the allowed over-shipment percentage limit"

Cause

Incorrect OrderReleaseStatus is picked and updated.

Diagnosing The Problem

OOTB list of valid pickup statuses for transaction RECEIVE_ORDER.0005 includes - Created(1100), Reserved(1200), Released(3200),Shipped(3700), Unreceived(3780).

In the reported scenario Order Release Status records of both Shipped and Created/Released records are identical, hence while moving status quantity in receiveOrder API, wrong OrderReleaseStatus is picked and updated.

Resolving The Problem

If shipment is always created before receiveOrder, customize the pipeline and remove Created/Released from pickup statuses for transaction RECEIVE_ORDER.0005.

This will ensure OrderReleaseStatus for shipped quantity will be updated during receiveOrder.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21985398

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