Fixes are available
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 9 (8.0.1.9) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 10 (8.0.1.10) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.1.11) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.1.12) for 8.0.1
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.1.13) for 8.0.1
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.1.14) for 8.0.1
Rational ClearQuest Fix Pack 15 (8.0.1.15) for 8.0.1
Rational ClearQuest Fix Pack 16 (8.0.1.16) for 8.0.1
Rational ClearQuest Fix Pack 17 (8.0.1.17) for 8.0.1
Rational ClearQuest Fix Pack 18 (8.0.1.18) for 8.0.1
Rational ClearQuest Fix Pack 19 (8.0.1.19) for 8.0.1
APAR status
Closed as program error.
Error description
lmutil - Copyright (c) 1989-2009 Flexera Software, Inc. All Rights Reserved. Flexible License Manager status on Tue 11/22/2011 15:24 [Detecting lmgrd processes...] Error getting status: Cannot find license file. (-1,359:2 'No such file or directory') Workarounds: Check license usage outside of CQ Web.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * ClearQuest Web * **************************************************************** * PROBLEM DESCRIPTION: * * Clicking 'License Monitoring' in the Site Configuration of * * ClearQuest Web results in an error message. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix is available in ClearQuest 8.0.0.16 and 8.0.1.9. The License Monitoring works correctly now and the license server is shown as expected.
Temporary fix
Comments
APAR Information
APAR number
PM52768
Reported component name
CLEARQUEST UNIX
Reported component ID
5724G3601
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-22
Closed date
2015-09-22
Last modified date
2015-09-22
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST UNIX
Fixed component ID
5724G3601
Applicable component levels
R712 PSY
UP
Document Information
Modified date:
22 September 2015