Fixes are available
Rational ClearQuest Fix Pack 07 (8.0.0.7) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
Running syncreplica -export command on Japanese/Chinese OS will generate an export packet and shipping order with a file name that contains Japanese or Chinese characters. Those packets fail to import on English OS.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** The ClearQuest Multisite syncreplica command fails on an English OS if the export packet file name contains non-ascii characters.? It will fail with a "cannot open file" error.
Problem conclusion
A fix is available in ClearQuest 8.0.0.7.
Temporary fix
Comments
APAR Information
APAR number
PM51777
Reported component name
CLRQUEST MSITE
Reported component ID
5724G3700
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-11-08
Closed date
2013-06-27
Last modified date
2013-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLRQUEST MSITE
Fixed component ID
5724G3700
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
27 June 2013