IBM Support

Instructions on Radio Frequency (RF) devices get truncated

Question & Answer


Question

Why do instructions on Radio Frequency (RF) devices get truncated if length>20 characters in Sterling Selling and Fulfillment Suite?

Cause

On the RF (WinCE), your can see only 20 characters on screens like receiving instructions, pack instructions.

Answer

This is the limitation on the RF. This issue can be resolved by customization.

  • The Item instruction can be displayed on a separate html.



    OR

  • The item instruction can be broken down and can be set into the next html on different text boxes so that the message is visible.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF034","label":"Windows Mobile"}],"Version":"9.1;9.0;8.5","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21982792