Troubleshooting
Problem
During a discovery task, the DISCOVERY agent does not report a database instance when the DISCOVERY agent is running with Java 1.4
Symptom
DISCOVERY agent does not report any database instances from the DB Server while DISCOVERY is being executed using Java 1.4. In the DISCOVERY.log there is a 'certificate error' message.
Cause
The Guardium appliance has the "Poodle" vulnerability fix implemented. Java 1.4 does not have the same remediation. Java 1.4 will try use SSL instead of the TLS protocol resulting in the certificate error.
Diagnosing The Problem
DISCOVERY.log file reports the DB instance parameters followed by a 'certificate error'.
Resolving The Problem
Upgrade the installed Java to one that has the Poodle remediation implemented and change the DISCOVERY_JAVA_DIR to point to the new Java implementation. Reinstall or upgrade of the DISCOVERY agent will update the DISCOVERY startup string in SUPERVISOR with the new Java directory.
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Document Information
Modified date:
16 June 2018
UID
swg21973136