A fix is available
APAR status
Closed as program error.
Error description
ERROR: Unexpected error while updating user's groups:com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole incompatible with com.telelogic.tds.engine.ldap.jndi.TDSGroup Stack trace: java.lang.ClassCastException: com.telelogic.tds.engine.ldap.jndi.tdsrole.TDSRole incompatible with com.telelogic.tds.engine. ldap.jndi.TDSGroup at com.telelogic.tds.engine.ldap.jndi.TDSManager. getAllParentGroupsOfUser(Unknown Source) at com.telelogic.tds.engine.ldap.jndi.TDSManager. getAllParentGroupsOfUser(Unknown Source) at com.telelogic.cs.ldap.TDSService.getTDSUsersGroups(TDSService.ja va: 2798) at com.telelogic.cs.ldap.LdapGroupUtils.getUsersGroups(LdapGroupUti ls. java:96) at com.telelogic.cs.caching.LdapUserGroupCache.fetchGroupsFromLDAP Upon login to Change this error is presented in the event.log. Workaround: Back down to 5.2.0.7 patch or if you remove the assigned role then have the user login to Change and then add the role back in after.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Rational Change login for users puts "ERROR: Unexpected error while updating user's groups" in event.log
Problem conclusion
Fixed in Rational Change 5.2.0.8 iFix 002
Temporary fix
Comments
APAR Information
APAR number
PM90961
Reported component name
TLOGIC CHANGE
Reported component ID
5724V87CG
Reported release
520
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-06-12
Closed date
2013-08-14
Last modified date
2013-08-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC CHANGE
Fixed component ID
5724V87CG
Applicable component levels
R520 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYQQ2","label":"Rational Change"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 August 2013