Troubleshooting
Problem
When you log on to IBM Content Navigator to work on an alert, you might receive the following error:
CDEWG3401:
"The following view definition cannot be found
Resolving The Problem
Error CDEWG3401 occurs when multiple users access the same IBM Case Manager from IBM Content Navigator using the same browser session, and the security integration option is enabled in the WebSphere Application Server session management facility on the IBM Case Manager server.
To resolve this problem:
- Exit the browser completely for each user logon.
- Change session security. To do so:
- Review Administrator best practices in Session security support in the WebSphere Application Server Knowledge Center.
- Review Logging in to a repository as a different user in a session can result in a WebSphere Application Server error in the IBM Content Navigator Knowledge Center.
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Document Information
Modified date:
28 January 2022
UID
swg21972632