Fixes are available
Rational Software Architect 8.5.5
Rational Software Architect for WebSphere Software 8.5.5
Rational Software Architect RealTime Edition Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect for WebSphere Software Fix Pack 1 (9.0.0.1) for 9.0
Rational Software Architect Fix Pack 1 (8.5.5.1) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 1 (8.5.5.1) for 8.5.5
Rational Software Architect Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 2 (8.5.5.2) for 8.5.5
Rational Software Architect Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 3 (8.5.5.3) for 8.5.5
Rational Software Architect Fix Pack 4 (8.5.5.4) for 8.5.5
Rational Software Architect for WebSphere Software Fix Pack 4 (8.5.5.4) for 8.5.5
APAR status
Closed as program error.
Error description
Abstract: Attempts to configure a proxy result in a product crash with a stacktrace starting with: sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Nat ive Method), when using IBM Rational Software Architect v8.5.0 and v8.5.1. Problem: Environment: Microsoft Windows 7 1. Configure a Native Proxy in the preference page: Window?Preferences?General?Nextwork Connections 2. The product crashes 3. Search the installation directory 4. There is now a file called: javacore...txt 5. The file contains: 1TISIGINFO Dump Event 'gpf' (00002000) received 1XHEXCPMODULE Module: C:\Windows\system32\SspiCli.dll 1XHEXCPMODULE Inside compiled method: sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(J[B )[B 1XMCURTHDINFO Current thread NULL ---------------------- 3XMTHREADINFO 'Thread-17' J9VMThread:0x0000000044701400, j9thread_t:0x00000000021E3D80, java/lang/Thread:0x0000000006ED8268, state:R, prio=5 3XMJAVALTHREAD (java/lang/Thread getId:0x40, isDaemon:false) 3XMTHREADINFO1 (native thread ID:0x2678, native priority:0x5, native policy:UNKNOWN) 3XMHEAPALLOC Heap bytes allocated since last GC cycle=149432 (0x247B8) 3XMTHREADINFO3 Java callstack: 4XESTACKTRACE at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getNextToken(Nat ive Method) 4XESTACKTRACE at sun/net/www/protocol/http/ntlm/NTLMAuthSequence.getAuthHeader(By tecode PC:24) 4XESTACKTRACE at sun/net/www/protocol/http/ntlm/NTLMAuthentication.setHeaders(Byt ecode PC:73) 5XESTACKTRACE (entered lock: sun/net/www/protocol/http/ntlm/NTLMAuthentication@0x000000004202 37E8, entry count: 1) 4XESTACKTRACE at sun/net/www/protocol/http/HttpURLConnection.getInputStream(Bytec ode PC:656) 5XESTACKTRACE (entered lock: sun/net/www/protocol/http/HttpURLConnection@0x0000000006ED83E0, entry count: 1) 4XESTACKTRACE at com/ibm/ut/help/common/web/URLUtil.postStream(Bytecode PC:136) 4XESTACKTRACE at com/ibm/ut/help/common/connector/PlatformConnector.send(Bytecode PC:45) 4XESTACKTRACE at com/ibm/ut/help/common/connector/PlatformConnector.sendToWAR(Byt ecode PC:5) 4XESTACKTRACE at com/ibm/ut/help/common/connector/PlatformConnector.send(Bytecode PC:14) 4XESTACKTRACE at com/ibm/ut/help/common/connector/PlatformConnector.checkQueue(By tecode PC:9) 4XESTACKTRACE at com/ibm/ut/help/common/Activator$1.run(Bytecode PC:0) 3XMTHREADINFO3 No native callstack available on this platform NULL Local fix: Workaround: 1. Remove any Proxy connections temporarily from Internet Explorer 2. Start Rational Software Architect: it should not crash 3. Open the menu Window?Preferences?General?Network Connections in Rational Software Architect 4. Change Active Provider from Native to Direct. In this way rational Software Architect will no longer inherit the proxy configuration from the Operating System. 5. Restore the proxy settings in Internet Explorer.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Attempts to configure a proxy causes the product to close unexpectedly. This was caused by a defect in Java.
Problem conclusion
The problem have been addressed by adopting a newer Java version.
Temporary fix
Comments
APAR Information
APAR number
PM87700
Reported component name
RATL SW ARCHITE
Reported component ID
5725A3000
Reported release
851
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-24
Closed date
2013-12-13
Last modified date
2013-12-13
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL SW ARCHITE
Fixed component ID
5725A3000
Applicable component levels
R851 PSN
UP
Document Information
Modified date:
10 September 2020