APAR status
Closed with unknown close code.
Error description
Canceling prompt page causes following RSV-SRV-0040 error on report created on Cognos Workspace Advanced.?------------------------------------------------------ ---------------------?The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/In formation_Management/Cognos_Business_Intelligence.??------------ ---------------------------------------------------------------? Prompt page is created by Cognos Workspace Advanced by creating filter and select " "Prompt for values when report is run in viewer".?Canceling prompt page works successfully when report is run from Cognos Connection.?After report is displayed, select "Run report" on Cognos Viewer and click cancel button causes error.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM87584
Reported component name
COG WRKSPC ADV
Reported component ID
5724W12BA
Reported release
A20
Status
CLOSED URX
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-23
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 June 2013