A fix is available
APAR status
Closed as program error.
Error description
Clicking on 'Open Printable View' from any Module in DOORS Web Access 1.5.0.1 onwards results in a Blank page. This issue is seen in both Microsoft Internet Explorer and Mozilla FireFox.
Local fix
Problem summary
Print mode on module does not work, blank page with errors displayed instead. May see errors like the following: Message: Could not load 'jazz.app.auth'; last tried '/dwaui/web/jazz.app/auth.js' Line: 14 Char: 6186 Code: 0 URI: http://<<DWA Server:Port>>/dwa/tk/dojo/dojo.js
Problem conclusion
Code fix developed to correct problem.
Temporary fix
There is no workaround for this issue
Comments
APAR Information
APAR number
PM84098
Reported component name
TLOGIC DOORS WE
Reported component ID
5724V97WA
Reported release
150
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-03-05
Closed date
2013-11-07
Last modified date
2013-11-07
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS WE
Fixed component ID
5724V97WA
Applicable component levels
R951 PSY
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.5","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
29 October 2021