APAR status
Closed with unknown close code.
Error description
Client uses Cognos8.4.1. When each time user click 'Current Activities', 'Past Activities', 'Upcoming Activities', 'Schedules', right pane moves to the right and client is unable to click logoff link.
Local fix
- Click 'Refresh' or 'Home' button - Logoff once - Use firefox - Turn on IE compatibility view setting
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM81215
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
841
Status
CLOSED URX
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-01-23
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"841","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 June 2013