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Can not access Cognos reporting

Troubleshooting


Problem

IBM Control Center, can not access Cognos report or Workspaces. Unable to perform an active Content Manager election on the local IP node. For more information, see the dispatcher and Content Manager detailed logs. Ensure that the local Content Manager service is started. com.cognos.pogo.bibus.CommandExecutionIOException: Failed to send HTTP request or read HTTP response

Symptom

DPR-CMI-4007 - Unable to perform an active Content Manager election on the local IP node.
For more information, see the dispatcher and Content Manager detailed logs.
Ensure that the local Content Manager service is started.
com.cognos.pogo.bibus.CommandExecutionIOException: Failed to send HTTP
request or read HTTP response
at com.cognos.pogo.bibus.BIBusCommand.handleDefaultException(BIBusCo
mmand.j ava:367)
at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:206)
at com.cognos.pogo.contentmanager.StandbyContentManagerElectionComma
nd.exec uteIfLocal(StandbyContentManagerElectionCommand.java:53)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendEl
ectComm and(ActiveCMControl.java:213)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startT
imer(Ac tiveCMControl.java:166)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startu
pFindCM (ActiveCMControl.java:135)
at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHand
ler.sta rt(RuntimeInfoPublishHandler.java:114)
at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandl
erServi ce.java:88)
at com.cognos.pogo.services.DispatcherServices.startInitialService(D
ispatch erServices.java:418)
at com.cognos.pogo.services.DispatcherServices.startInititalServices
(Dispat cherServices.java:404)
at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet
.java:8 03)
at com.cognos.pogo.util.threads.SafeThread.safeRun(SafeThread.java:70)
at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)


Caused by: java.io.IOException: Failed to send HTTP request or read HTTP response
at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.jav a:796)
at com.cognos.pogo.http.ServerConnection.sendRequest(ServerConnection.java: 252)
at com.cognos.pogo.bibus.BIBusCommand.sendRequest(BIBusCommand.java: 225)
at com.cognos.pogo.bibus.BIBusCommand.executeCommand(BIBusCommand.java:214)
at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:200)
... 11 more
Caused by: java.net.ConnectException: Connection refused

Cause

TCP/IP error, Connection Refused

Environment

UNIX

Diagnosing The Problem

etc/hosts file

Resolving The Problem

Insure that the correct IP address associated with the DNS name for this UNIX Sever is in the etc/hosts file

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"6.0.0.1;6.0;5.4.2.1;5.4.2","Edition":"All Editions","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
17 December 2019

UID

swg21969074

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