APAR status
Closed as program error.
Error description
Cognos 10.2 - Nulls in DB2 table breaks report in Excel 2007 Data format ONLY with error:??"RSV-SRV-0040 ? The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/In formation_Management/Cognos_Business_Intelligence. ? Details ?CCLAssertError:0:Fatal: CCL_ASSERT(iter != m_subStringsMap->end(m_memMgr));RSV-SRV-0042 Trace back:RSReportService.cpp(766): CCLAssertError: CCL_CAUGHT: RSReportService::process()RSReportServiceMethod.cpp(263): CCLAssertError: CCL_RETHROW: RSReportServiceMethod::process(): reportRender_RequestRSASyncExecutionThread.cpp(828): CCLAssertError: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp (277): CCLAssertError: CCL_CAUGHT: RSASyncExecutionThread::runImpl(): reportRender_RequestRSASyncExecutionThread.cpp(884): CCLAssertError: CCL_RETHROW: RSASyncExecutionThread::processCommand(): reportRender_RequestExecution/RSRenderExecution.cpp(670): CCLAssertError: CCL_RETHROW: RSRenderExecution::executeExecution/RSRenderExecution.cpp(734): CCLAssertError: CCL_RETHROW: RSRenderExecution::executeRSXlsEngineImpl/RSXLSESharedStrings.cp p(214): CCLAssertError: CCL_THROW:" ??HTML, PDF, CSV, Excel 2007 normal formats work fine. Issue is particular to the "Excel Data format".
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * * or IBM Cognos Business Intelligence 10.2 Fix Pack 2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM78482
Reported component name
COG INSTALL CON
Reported component ID
5724W12IC
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-12-05
Closed date
2014-03-31
Last modified date
2014-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG ADMINISTRAT
Fixed component ID
5724W12AD
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
06 March 2023