APAR status
Closed as fixed if next.
Error description
As of the 10.2 release we are no longer shipping the libpng.so.3 shared library with either BI Server or PPServer for Linux (it looks as though we are shipping a libpng15 library, though)??ppdsweb is still linked to libpng.so.3 and fails upon install when customer running Suse Enterprise 11 (which does not have this library present as a system library by default) attempts to use it.
Local fix
Install libpng.so.3 (libpng3 packages) on the system manually, o r copy libpng.so.3 from a working 10.1.1 installation, into 10.2
Problem summary
**************************************************************** * USERS AFFECTED: * * Affects all users, as ppdsweb cannot spawn. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM77576
Reported component name
COG PWRPLAY SER
Reported component ID
5724W68PS
Reported release
A20
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-21
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCALGS","label":"PowerPlay Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 June 2013