Fixes are available
Rational Synergy Fix Pack 4 (7.2.0.4) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7
APAR status
Closed as program error.
Error description
While using Synergy 7.2.0.3 with RDS 5.1.1.2 (Apache) on a Windows 2008 R2 server - 'A server error has occured.' happens while trying to add a user to a new database using Synergy's (new) web admin interface. It can be repeated by: - logging onto the web admin interface (port 8400) as user ccm_root - selecting the User Administration tab and - either typing the user's id or a '*' for a User ID Filter going to the 'All' tab and selecting the user manually will work fine.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** "A server error has occured." When adding users in Synergy 7.2.0.3
Problem conclusion
Fixed in Rational Synergy 7.2.0.4.
Temporary fix
Comments
APAR Information
APAR number
PM77380
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
720
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-19
Closed date
2013-03-15
Last modified date
2013-03-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R720 PSN
UP
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Document Information
Modified date:
22 December 2020