APAR status
Closed as documentation error.
Error description
In Rational Developer for i version 9.0.1, F1 help content help would result in errors. The F1 help while editing a file would result in the following error: "Topic not found." And the content search would result in the following error: "The currently displayed page contains invalid values."
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * This issue is generally found in shell-sharing scenarios * * where multiple Rational products are installed into the same * * Eclipse shell, or an upgrade of an existing product. * * This is caused by a corruption of a configuration file due * * to a formatting change between different versions of the * * help module code. * **************************************************************** * PROBLEM DESCRIPTION: * * Help and help preferences may not work when there is an * * incompatibility in the help component code in certain shell * * sharing or upgrade scenarios. * **************************************************************** * RECOMMENDATION: * **************************************************************** The help content for IBM Rational Eclipse-based products may be missing, either topics in the Table of Contents, or some contextual help. F1 help calls may result in 'Topic not found' messages. The Preferences > Help > Content page appears twice in the preferences dialog, and neither of these can be edited. The workspace/.metadata/.log file contains an error similar to the following: java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 2 at org.eclipse.help.ui.internal.preferences.ICPreferences.prefsToIC s(ICPreferences.java:89) at org.eclipse.help.ui.internal.preferences.ICPreferences.getICs(IC Preferences.java:68) at org.eclipse.help.ui.internal.preferences.ICTable.loadPreferences (ICTable.java:279) at org.eclipse.help.ui.internal.preferences.ICTable.<init>(ICTable. java:58)
Problem conclusion
Help and help preferences may not work when there is an incompatibility in the help component code in certain shell sharing or upgrade scenarios. Users can resolve the issue by following the instructions in the technote at: http://www-01.ibm.com/support/docview.wss?uid=swg21664825
Temporary fix
Comments
APAR Information
APAR number
SE57741
Reported component name
RATL DEV FOR I
Reported component ID
5724Y99DI
Reported release
900
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2014-01-09
Closed date
2014-09-04
Last modified date
2024-10-10
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSAE4W","label":"Rational Developer for i"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.0","Line of Business":{"code":"LOB73","label":"Power TPS"}}]
Document Information
Modified date:
11 October 2024