Troubleshooting
Problem
IBM Spectrum Protect™ Client APARs fixed in the IBM Tivoli Storage Manager (TSM) Version 7.1 client fix pack 3 (7.1.3) and fixed in 7.1.3.x client interim fixes
Symptom
Tip: Beginning with Version 7.1.3, IBM Tivoli Storage Manager is now IBM Spectrum Protect™. Some applications such as the software fulfillment systems and IBM License Metric Tool use the new product name. However, the software and its product documentation continue to use the Tivoli Storage Manager product name. To learn more about the rebranding transition, see http://www.ibm.com/support/docview.wss?uid=swg21963634.
Download page for the 7.1.3 clients:
http://www.ibm.com/support/docview.wss?uid=swg24040232
Download page for the 7.1.3.x interim fix clients:
http://www.ibm.com/support/docview.wss?uid=swg24041143
Latest client and server downloads:
http://www.ibm.com/support/docview.wss?uid=swg21239415
Overview of client and server system requirements:
http://www.ibm.com/support/docview.wss?uid=swg21243309
The APARs in the tables below were fixed since the General Availability of the 7.1.2 client.
Note: Maintenance is cumulative.
Here are the APARs fixed in the 7.1.2 client (so the fixes are also included in 7.1.3):
http://www.ibm.com/support/docview.wss?uid=swg21684070
Resolving The Problem
Fix pack 7.1.3
Interim Fix 7.1.3.1
Interim Fix 7.1.3.2
Fix pack 7.1.3.0
7.1.3-TIV-TSMBAC-FP0001
APAR | Platforms fixed | Description |
IT03384 | All Platforms | "-COMMADELIMITED" AND "-TABDELIMITED" DSMADMC OPTIONS MIGHT PRODUCE OUTPUT WITH STRINGS UNEXPECTEDLY CONCATENATED |
IT04870 | Linux x86 Windows x64 | ANS2435E AND ANS2436E EXTENDED INFORMATION REFER ONLY TO FBSXXXXX MESSAGES |
IT05016 | All Windows | INSTALL MESSAGE: THE INSTALLATION OF MICROSOFT VISUAL C++ 2012 SU1 REDISTRIBUTABLE PACKAGE (X64) APPEARS TO HAVE FAILED |
IT06187 | All Windows | 7.1.1.1 AUTODEPLOY PACKAGE ATTEMPTS TO INSTALL 7.1.1.0 AND FAILS WHEN THE PACKAGE IS NOT FOUND |
IT06411 | All Platforms | CLIENT NODES WITH INTEL CORE I3/I5/I7/I9 PROCESSORS ARE NOT CORRECTLY CLASSIFIED FOR PVU MATCHING |
IT06513 | Windows x64 | HYPER-V BACKUP CAN END WITH ANS9301E FULL VM BACKUP OF VIRTUAL MACHINE 'VMNAME' FAILED WITH RC 109. |
IT06643 | All Platforms | SCHEDULED CLIENT BACKUPS MISSED AFTER BACKUP FAILURE WITH ANS1369E DUE TO SESSION TERMINATED FOR EXCEEDING IDLETIMEOUT |
IT06707 | Linux x86 Windows x64 | ANS9365E VMWARE VSTORAGE API ERROR WHEN PERFORMING BACKUP OF VM |
IT06747 | Linux x86 Windows x64 | ANS3112E AND ANS3101E RC 6807 ANS3174E RC 6841 WHEN PERFORMING MOUNT VIA VE GUI |
IT06803 | Win x64 | 7.1 WINDOWS CLIENT CRASHES DURING BACKUP DUE TO PRESENCE OF INCOMPATIBLE HSM CLIENT |
IT06932 | All Windows | PRE OR POST SCHEDULE COMMANDS WITH DOUBLE QUOTES INCLUDED WILL FAIL WITH ERROR 1 |
IT06965 | All Windows | 7.1.1.X TIVOLI STORAGE MANAGER CLIENT BACKUP OF WINDOWS 4.1 GPFS FILE SYSTEM FAILS WITH RC 126 |
IT07090 | All Unix/Linux | RETRIEVE THROUGH GUI RUN AS ROOT DOES NOT DISPLAY NON-ROOT OWNED ARCHIVED OBJECTS. |
IT07118 | All Unix/Linux | "SNAPSHOTCACHESIZE" OPTION IGNORED WHEN USED IN CONJUNCTION WITH "INCLUDE.IMAGE" FOR UNIX CLIENTS |
IT07267 | All Platforms | ANR9999D_3880573038 SMADDSESSIONTOAFFINITYCLUSTER, ANS1029E MAY ISSUED ON PROXY NODE SESSIONS |
IT07312 | All Windows | TIVOLIS STORAGE MANAGER CLIENT DOES NOT RESTORE EMPTY AUDIT ENTRIES (SACL). |
IT07589 | Linux x86 Windows x64 | INCLUDE/ EXCLUDE STATEMENTS ARE NOT CONSIDER WHEN CHECKING FOR RDM/INDEPENDENT/MAXDISKSIZE DISK IN V7.1 |
IT07592 | Linux x86 Windows x64 | APPLICATION PROTECTION FOR SQL SERVER 2008 R2 APPEARS NOT TO BE AVAILABLE IN QUERY VM COMMAND |
IT07640 | All Platforms | TIVOLI STORAGE MANAGER CLIENT GUI HANGS WHEN PERFORMING A SEARCH AND ENCOUNTERING A MULTIBYTE CHARACTER |
IT07673 | Windows x64 Linux x86 | TIVOLI STORAGE MANAGER FOR VE WITH LANFREE CLI EXPERIENCE ANS1025E(RC137) SESSION REJECTED:AUTHENTICATION FAILURE |
IT07679 | Windows x64 | VIRTUAL MACHINE BACKUP FAILS WITH ANS0344E, BACKUP PROCESS REMAINS DUE TO LOOP OCCURRING AFTER ERROR |
IT07889 | All Platforms | DSMADMC MIGHT SEE A 1 SECOND DELAY IN TERMINATION CLEANUP ROUTINES |
IT07908 | Linux x86 | LINUX MOUNT OF VMWARE SNAPSHOT TIMES OUT ON RHEL 6.6 |
IT07960 | Linux x86 Windows x64 | SERVER 7.1 SUMMARY_EXTENDED TABLE SHOWS 0 BYTES FOR 6.4 CLIENTS |
IT08013 | All Platforms | NUMBER OF BYTES INSPECTED CALCULATED AND DISPLAYED INCORRECTLY WITHIN THE CLIENT SUMMARY STATISTICS FOR UNIX AND LINUX SYSTEMS |
IT08139 | Windows x64 Linux x86 | COMMA WITH A BLANK IN VMLIST CAUSES MORE VMS TO BE BACKED UP THAN EXPECTED. |
IT08241 | Linux x86 | TIVOLI STORAGE MANAGER CLIENT ON LINUX CLAIMS TO PROVIDE SYSTEM LIBRARIES |
IT08345 | Windows x64 | NON-VM BACKUP LISTED UNDER OP CENTER'S VIRTUAL MACHINES SUMMARY |
IT08418 | Linux x86 Windows x64 | VIRTUAL MACHINE ANS0328E AND ANS1907E MERGE FAILURES FOR -MODE=FULL OR -MODE=INCR BACKUPS |
IT08430 | Linux x86 | PERMISSION DENIED ERROR AFTER SNAPSHOT MOUNT WITH NFS EXPORT. |
IT08462 | All Platforms | NOT ABLE TO USE THE TSM WEB CLIENT HELP WHEN USING THE CHROME BROWSER. |
IT08476 | All Linux | BACKUP-ARCHIVE CLIENT REMOVES 'LNX:' PREFIX FROM NODE'S 'CLIENT OS NAME' |
IT08488 | Win x64 | BACKUP FAILS IF EXCEEDS THE MAXIMUM NUMBER OF MOUNT POINTS ON THE TSM SERVER WITH TDP FOR HYPERV RUNNING ON WINDOWS 2012R2. |
IT08489 | Solaris | IMAGE BACKUP WILL FAIL ON TIVOLI STORAGE MANAGER (TSM) SOLARIS SPARC CLIENT WHEN LOCAL ENABLEDEDUPCACHE OPTION IS USED |
IT08493 | All Unix/Linux | CLIENT DEPLOYMENT REPORTS FAILURE ANS4016E WHILE THE UPGRADE IS CORRECTLY DONE AT THE END. THIS ONLY HAPPENS WITH CAD SCHEDULE |
IT08500 | All Linux | BACKSPACE KEY DOES NOT WORK IN TSM LINUX CLIENT COMMAND LINE |
IT08502 | All Platforms | API CLIENT MAY CAUSE APPLICATION CRASH WITH CORE WHEN THE API IS INITIALIZED MULTIPLE TIMES CONSECUTIVELY |
IT08517 | All Platforms | BACKUP FAILS WHEN PROCESSING FILENAMES CONTAINING STRANGE CHARACTERS. |
IT08519 | All Platforms | TIVOLI STORAGE MANAGER BACKUP ARCHIVE CLIENT WILL DISPLAY A MISLEADING MESSAGE DURING AN IMAGE BACKUP. |
IT08574 | Windows x64 | DP for VMware cannot skip or report an error during VM backup with a bad Exchange DB. Later DP/FCM Exchange restores fail |
IT08576 | All Windows | DP/FCM backup queries performed during DP for VMware application protection backups do not show all backup types |
IT08578 | All Windows | Error caused by DP/FCM query 'tdpexcc query tsm' during DP for for VMware application protection backup |
IT08651 | Linux x86 | TIVOLI STORAGE MANAGER CLIENT CANNOT LOAD GSKIT LIBRARY FUNCTIONS ON UBUNTU AFTER INSTALLATION |
IT08652 | Linux x86 | THE SCRIPT USED TO START THE TIVOLI STORAGE MANAGER CLIENT COMPONENT DSMCAD REFUSES TO START THE DAEMON ON UBUNTU |
IT08685 | Windows x64 | HYPER-V INCREMENTAL FOREVER BACKUPS FAIL IF VIRTUAL MACHINE STATE IS PAUSED ON WINDOWS SERVER 2012 |
IT08705 | All Platforms | 7.1.2 WEB CLIENT LOGIN AUTHENTICATION FAILURE POP-UP MESSAGE, ANS3004E IN DSMERROR.LOG |
IT08733 | Solaris | "QUERY NODE F=D" FOR SOLARIS X86 DISPLAYS WRONG CLIENT PROCESSOR ARCHITECTURE SPARC64 |
IT08769 | All Windows | SKIPNTSECURITYCRC OPTION IS NOT HONORED |
IT08801 | All Unix/Linux | ANS2042W APPEARS IF MOUNT POINT INCLUDES SYMBOLIC LINK IN INCREMENTAL BACKUP |
IT08831 | Linux x86 | SNAPDIFF BACKUP REPORTS ANS5250E ERROR FOR 'BIND MOUNT POINTS' THAT LEADS TO FILE SYSTEM NOT READY ERROR |
IT08842 | All Linux | DIRECTORIES/FILES ARE SKIPPED ON INCREMENTAL BACKUP WHEN SUBVOLUME IS A DIRECTORY ONLY IN A BTRFS FILE SYSTEM |
IT08957 | All Unix/Linux | DOUBLE SLASH "//" DISPLAYED WHEN PROMPTED FOR ENCRYPTION KEY BY TIVOLI STORAGE MANAGER CLIENT |
IT08984 | Windows x64 | Backup/Archive client fails on stub file if HSM for Windows client node name has changed to upper or lower case characters |
IT09026 | Linux x86 Windows x64 | RESTORE VERIFYVMIFSNAP' MESSAGE WITH ANS4015E RC 115 FOR AD PROTECTED VM GUESTS |
IT09054 | Windows x64 | VSS SNAPSHOTS NOT DELETED AFTER HYPER-V INCREMENTAL BACKUP |
IT09070 | All Windows | QUERY BACKUP OR RESTORE OF DIRECTORY CONTAINING "{ }" FAILS WITH ANS1084E |
IT09184 | Windows x64 | ANS9308E MESSAGE WHILE "BACKUP VM *" FOR HYPER-V VM |
IT09277 | Windows x64 Linux x86 | ANS3108W MESSAGE WHILE MOUNTING VIRTUAL MACHINE BACKUP. |
IT09292 | All Platforms | WHEN CONFIGURED FOR BOTH DEDUPLICATION AND FAILOVER, AND THE PRIMARY SERVER BECOMES UNAVAILABLE, THE CLIENT MAY FAILOVER. |
IT09539 | AIX HP-UX All Linux Solaris SPARC Windows x64 | LAN-FREE BACKUP MIGHT FAIL WITH OPTION VALIDATEPROTOCOL SET TO ALL |
IT09556 | All Platforms | PROXY RESTORES OF CLIENT ENCRYPTED DATA CAN SKIP FILES WITH ANS4020E DISPLAYED |
IT09631 | All Platforms | BACKUP IMAGE MAY BE BOUND TO DEFAULT MGMT CLASS REGARDLESS OF "INCLUDE.IMAGE" BEING SPECIFIED |
IT09694 | AIX All Windows Linux x86 | SNAPSHOT DIFFERENTIAL BACKUP NOT YET SUPPORTED WITH ONTAP 8.3 CLUSTER MODE |
IT10370 | All Unix/Linux | IT07090 IS JUST PARTIALLY FIXED. |
Interim Fix 7.1.3.1 - All platforms, available 29 October 2015
This interim fix contains the fix for IT11994, described in this flash: http://www.ibm.com/support/docview.wss?uid=swg21966336
APAR | Platforms fixed | Description |
IT10464 | Windows x32 Windows x64 | SQL DATABASE LEVEL RESTORES OF AN APPLICATION PROTECTION ENABLED VM FAILS TO RESTORE THE SQL DB BUT REPORTS SUCCESS VIA THE GUI |
IT10674 | All platforms | LARGE NUMBER OF INCLUDE.COMPRESSION OR EXCLUDE.COMPRESSION STATEMENTS CAN SUBSTANTIALLY INCREASE TIME TO SCAN A FILE SYSTEM |
IT11153 | All platforms | TSM API RUNS OUT OF FILE HANDLES DURING LONG RUNNING PROCESSES |
IT11994 | All platforms | SOME TSM CLIENT DEDUP FILE BACKUPS CAN BE UNRECOVERABLE IF SERVER POOL RUNS OUT OF STORAGE |
Interim Fix 7.1.3.2 - Linux x86, Windows x32, Windows x64, and Macintosh; available 20 November 2015
This level supports Windows 10 (except Mobile edition) and Mac 10.11.
APAR | Platforms fixed | Description |
IT09747 | Linux x86 | VM BACKUPS CAN FAIL WITH ANS4174E & ANS1907E EVEN WHEN USING "TESTFLAG GLTEMPNAMECLEANUP" ON LINUX DATAMOVERS. |
IT09752 | Mac | MAC DSMJ ANS0267E INVALID COMMAND LINE OPTION/VALUE: '-PSN_0_114716' |
IT10050 | Windows x64 | TESTFLAG VMRESTORE_FORCE_THIN DOES NOT WORK FOR EAGER ZEROED DISKS WHEN DOING RESTORE VM |
IT10329 | Linux x86 Windows x64 | RARE RACE CONDITION CAUSES CLIENT CRASH DURING VMWARE VM BACKUPS |
IT10969 | Windows x32 Windows x64 | TSM CLIENT OPERATIONS IN WINDOWS 10 ENVIRONMENTS TERMINATE WITH ANS1593E WHEN SSL IS CONFIGURED BETWEEN CLIENT AND SERVER |
IT11080 | Windows x64 | RESTORING HYPER-V VM TO DIFFERENT HOST CAN TERMINATE WITH ANS4311E RC=7131 |
Related Information
Was this topic helpful?
Document Information
Modified date:
17 June 2018
UID
swg21882976