Troubleshooting
Problem
An IDAA Accelerator generates warning messages from the PureData System for Analytics
Symptom
Following warning message is received on the IDAA accelerator.
843 MTM(s) : MTM has not been set + NzId : + NZ Owner :
nz + OS : Red Hat
There is actually nothing wrong, but nzhealthcheck sends the alert to IDAA
Cause
The problem is in the parsing/processing of the nzhealthcheck output.
Environment
IDAA Accelerator
Diagnosing The Problem
IDAA Accelerator will receive alerts from the PureData System for Analytics
Resolving The Problem
The issue can be resolved by installing V4 PTF3 on the IDAA System
To install the fix a PMR will need to be opened with IDAA support team and they will assist with this procedure.
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Document Information
Modified date:
17 October 2019
UID
swg21687909