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Guardium STAP for IBM i install fails: Please make sure call SYSPROC.SYSAUDIT_Status(1,0,null) return server
status and try again

Troubleshooting


Problem

When running the install of the Guardium STAP on IBM i you can not complete the installation and receive the message: Please make sure call SYSPROC.SYSAUDIT_Status(1,0,null) return server status and try again

Symptom

An example of the full sequence you see on the IBM i command line is below:

#guard-itap-9.0.0_r57263_v90_1-aix-5.3-aix-powerpc.sh   <collector ip>
 21940+0 records in
 43880+0 records out
 Checking whether Audit Server has been stopped. (This call may take a minute. Please wait.)
 Please make sure call SYSPROC.SYSAUDIT_Status(1,0,null) return server
status and try again

Cause

The configuration file qsys2/sysaudit exists on the system but is empty. The file needs to have at least one entry, or not exist at all for the install to proceed.

Environment

Guardium STAP for IBM i

Diagnosing The Problem

To check the qsys2/sysaudit from the IBM i command line:

STRSQL

select * from qsys2/sysaudit

If this file is empty then proceed with the solution.

Resolving The Problem

1. Drop the qsys2/sysaudit file.

STRSQL

drop table qsys2/sysaudit

2. Retry the STAP installation

Related Information

Guardium for IBM i whitepaper

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.1;9.0","Edition":"All Editions","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21682442

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