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Error messages if DNS not set up for use of Infosphere Guardium STAP for IMS

Troubleshooting


Problem

If your IP address resolution table (DNS) is not set up correctly for the use of InfoSphere Guardium S-TAP for IMS V8.2, V9.0, or V9.1, you might receive one of the following errors from the agent started task or one of the subordinate address spaces of that agent (AUIFstc, AUILstc or AUIUstc): AUIT014I: Attempting connection to server lpar_name on port xxxxx (where "lpar_name" is the value from the CVTSNAME). AUIX062E: A socket error occurred on "getaddrinfo": (where "getaddrinfo" is the z/OS service that is used to obtain the IP address of lpar_name). EDC9501I: The name does not resolve for the supplied parameters.

Resolving The Problem

Use this EXEC to verify that the LPAR name exists in the DNS table.

CVTADDR = STORAGE(00000010,4)
CVTSNAME@=D2X(X2D(C2X(CVTADDR))+X2D(154))
LPARNM=STORAGE(CVTSNAME@,8)
SAY "FOUND CVTSNAME:" LPARNM
SAY "PINGING " LPARNM
PING LPARNM

This EXEC should be run on each LPAR of the SYSPLEX from the TSO READY prompt or the ISPF Command shell (OPTION 6). The correct result will be similar to this:

FOUND CVTSNAME: your-host
PINGING your-host
CS V2R1: Pinging host AAAA.BBBB.com
at IPv6 address 2001:99:999:99::99
Ping #1 response took 0.000 seconds.

If the EXEC does not return an expected result, consult with your TCP/IP network administrator to ensure that the 8byte LPAR name is defined in your DNS table, and is accessible to the DNS Resolver.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Guardium for z\/OS","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"9.1;9.0;8.2","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21681504