IBM Support

Unable to install WebSphere or create profile on a mapped directory

Troubleshooting


Problem

Installing WebSphere where the workspace was on a mapped network directory fails.

Symptom

Installation Manager console output:

Log location: <IM_InstallLocation>/Installation Manager/logs


Installation failed. Error during "install" phase:
com.ibm.rational.cdi.was.install.WASInstallException: failed to install
Update Installer.com.ibm.rational.cdi.was.install.UPDIInstallCmd.checkCmdResult(UPDIInstallCmd.java:202)
com.ibm.rational.cdi.was.install.UPDIInstallCmd.performInstall(UPDIInstallCmd.java:277)
com.ibm.rational.cdi.was.install.UPDIInstallCmd.run(UPDIInstallCmd.java:110)

Log location: <IM_InstallLocation>/Installation Manager/logs/native/



ENTRY org.eclipse.osgi 4 0 2014-03-19 12:52:09.497
!MESSAGE Startup error
!STACK 1
java.nio.channels.OverlappingFileLockException
at
sun.nio.ch.FileChannelImpl$SharedFileLockTable.checkList(FileChannelImpl.java:1213)
at
sun.nio.ch.FileChannelImpl$SharedFileLockTable.add(FileChannelImpl.java:1115)
at sun.nio.ch.FileChannelImpl.tryLock(FileChannelImpl.java:915)
at java.nio.channels.FileChannel.tryLock(FileChannel.java:973)
at
org.eclipse.core.runtime.internal.adaptor.Locker_JavaNio.lock(Locker_JavaNio.java:32)
at
org.eclipse.osgi.storagemanager.StorageManager.initializeInstanceFile(StorageManager.java:190)
at
org.eclipse.osgi.storagemanager.StorageManager.open(StorageManager.java:700)


Similar exceptions may be seen when attempting to create a new profile from PMT tool or the profileManagement command line tool.

Cause

User has tried to installed WebSphere on a UNC mapped drive "\\servername\sharefolder$" that is mapped drive from their machine such as"H:/." (UNC) Universal Naming Convention

Diagnosing The Problem

In the Installation Manager logs you will find exceptions noted above.

Resolving The Problem

{WAS_INSTALL}\bin\ProfileManagement\configuration\config.ini
Backup the config.ini to location outside configuration.
Edit the config.ini replacing the UNC type with map name.

For example change "\\myserver\sharefolder$" to "H:\"

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Install","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.5;8.5;8.0;7.0","Edition":"Advanced;Base;Developer;Enterprise;Express;Network Deployment;Single Server","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21668177