Troubleshooting
Problem
The following error occurs in the application server logs when using Administration Console for Content Platform Engine (ACCE). ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/acce].[PluginServlet]] Servlet.service() for servlet PluginServlet threw exception java.io.IOException: Plugin resource not found! at com.ibm.ecm.util.PluginUtil.getResourceFromPlugin(PluginUtil.java:976) at com.ibm.ecm.servlets.PluginServlet.process(PluginServlet.java:79) at com.ibm.ecm.servlets.PluginServlet.doGet(PluginServlet.java:45) at javax.servlet.http.HttpServlet.service(HttpServlet.java:617) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at com.ibm.ecm.filters.GZipFilter.doFilter(GZipFilter.java:137) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:235) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.java:183) at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:95) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.process(SecurityContextEstablishmentValve.java:126) at org.jboss.web.tomcat.security.SecurityContextEstablishmentValve.invoke(SecurityContextEstablishmentValve.java:70) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java:158) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.internalProcess(ActiveRequestResponseCacheValve.java:74) at org.jboss.web.tomcat.service.request.ActiveRequestResponseCacheValve.invoke(ActiveRequestResponseCacheValve.java:47) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:330) at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:905) at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:613) at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:2036) at java.lang.Thread.run(Thread.java:619)
Symptom
Some operations in ACCE, such as searching an object store, may not work.
Cause
ACCE for Content Platform Engine 5.2 is not globalized. Therefore, when the web browser language is set to a language other than "English/United States [en-us]" the error may appear the in application server logs and Content Engine strings will not be localized.
Resolving The Problem
To keep the error from appearing set the web browser language to "English/United States [en-us]".
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Document Information
Modified date:
17 June 2018
UID
swg21662794