Troubleshooting
Problem
Attempt to install IBM Netcool/OMNIbus FP8 (7.3.0-TIV-NCOMNIbus-linux2x86-FP0008) results in error: "Incorrect install location. The path you entered did not have any Netcool/Omnibus components installed. Please check and try again"
Cause
Seems user did non-root install originally but carried out OMNIbus FP8 installation as root.
Environment
IBM Netcool/OMNIbus 7.3.0 with IBM Deployment Engine (DE), non-root installation
Diagnosing The Problem
Review which user performed the base/previous installation - mostly, a non-root user.
Ensure that you have a back-up server with same environment/installation.
Resolving The Problem
Please follow the workaround noted below to resolve the issue :
1. Take backup of DE from backup server using command below:
"<DE_INSTALL_LOCATION>\bin\de_backupdb -bfile backupFile"
2. Copy the DE "backupFile" from backup server to primary server.
3. Please take backup of the "/usr/ibm/common/acsi/repos", copy repos folder to some other location in primary server.
4. Restore DE backup on primary server using command below:
"/usr/ibm/common/acsi/bin/de_restoredb -bfile backupFile"
4. Now, re-try the FP installation
Product Synonym
DE
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Document Information
Modified date:
17 June 2018
UID
swg21650591