IBM Support

How to uninstall IBM Sterling Selling and Fulfillment Suite 9.2?

Question & Answer


Question

Starting from version 9.2, IBM Installation Manager is used to install IBM Sterling Selling and Fulfillment Suite application. Is there any way to uninstall the application using the same tool?

Cause

IBM Installation Manager does not provide Uninstall option. Uninstallation needs to be done manually.

Answer

These steps need to be followed

1. Remove or rename the current installation directory.
2. Delete SDPShared directory created by IBM Installation Manager during SSFS 9.2 installation.
3. Under IBM Installation Manager installation directory, modify installRegistry.xml and installed.xml by deleting entries for IBM Sterling Selling and Fulfillment Suite.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Documentation","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 May 2022

UID

swg21649762