Troubleshooting
Problem
Attempts to launch IBM Rational Rhapsody in a Linux environment results in the error "failed to start Core Services: Failed to launch rpcss".
Cause
The Rhapsody environment is unable to resolve the local machine address and hostname.
Resolving The Problem
Perform the following as root:
- Open a terminal session
- Run hostname
Note: You will need the name of the host for step 4.
- Run hostname -I
Note: You will need the IP address for step 4.
- Edit the /etc/hosts file
- Add the following on the very last line of the file (after all localhost and ipv6 localhost lines):
<IP address of the system> <hostname from the 'hostname' command>
Example:
192.168.1.1 serverA
- Save and exit out of the /etc/hosts file
Launching Rhapsody will now start successfully.
[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.5;7.6;8.0;8.0.3;8.1;8.1.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Product Synonym
Rational Rhapsody
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Document Information
Modified date:
27 May 2022
UID
swg21643813