IBM Support

Launch SSFS Console from COM

Question & Answer


Question

What is needed to be able to launch the SSFS console from COM without having to login a second time?

Answer

The following steps were done:

1. Added the following to locations.ycfg for your COM client

<Config Name = "COM.Console"
ApplicationID = "YFSSYS00004"
Protocol = "http"
BaseUrl = "<hostname>"
PortNumber = "<port>"
WebAppContext = "/smcfs"
NoUILoginURL = "/NoUILoginServlet">
</Config>

2. Set the external URL in Channel Applications Manager.
Channel Applications Manager > Configure Order Administration > Configure External User Intferface URL: http://<hostname>:<port>/smcfs/console/home.detail

Note: The above landing location (i.e home.detail) can be modified if another landing location is desired.

3. Add the following to the web.xml:
(<install_home>/repository/eardata/smcfs/extn/web.xml)

<context-param>
<param-name>sc.csrf.bypass.uri.endswith-10</param-name>
<param-value>home.detail</param-value>
</context-param>

Note:
- The param-value above is the landing location you want SSFS to open to and needs to match the landing location from step 2.
- The number value (ie. 10) in the param-name is to be the next available unused number.

4. Rebuilt and deployed the ear

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Sterling Call Center","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.2;9.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
10 May 2022

UID

swg21627178