IBM Support

Guardium Scheduling Error: (in SchedulerUtils.getScheduler) Unexpected Quartz Error

Troubleshooting


Problem

Trying to modify the schedule for any Data activity, such as Data Archive, results in this error: There has been an Error. Please Contact your System Administrator (Guardium Scheduling Error: (in SchedulerUtils.getScheduler) Unexpected Quartz Error --Failure occured during job recovery.)

Symptom

Error:

There has been an Error. Please Contact your System Administrator

(Guardium Scheduling Error: (in SchedulerUtils.getScheduler) Unexpected
Quartz Error --Failure occured during job recovery.)

Cause

One of the internal Quartz tables is corrupted.

Diagnosing The Problem

You must call IBM Technical Support to check all Quartz tables for corruption.

Resolving The Problem

Call IBM Technical Support to resolve the problem.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.2;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
16 June 2018

UID

swg21598137

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