A fix is available
APAR status
Closed as program error.
Error description
During memory initialization, either at system IPL or as a result of a SET STORE command, memory is acquired for the Available Zone control block. This control block describes a subset of memory and must be aligned on a page boundary. Using HCPGETST for a TYPE=ALIGNED control block means that a Loss of Control can occur in a path that cannot tolerate it, leading to abends. So far we have seen this loss of control occur on systems with greater than 64 logical CPUs defined. The abend types seen could vary, as the loss of control can affect a variety of code. Most commonly, PRG004 or PRG001 abends were seen.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: Users on any hardware running with >64 * * logical processors are exposed to this * * issue. * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: APPLY PTF * **************************************************************** During memory initialization, either at system IPL or as a result of a SET STORE command, memory is acquired for the Available Zone control block. As this memory is being acquired a Loss Of Control can occur in a path that cannot tolerate it. This leads to unpredictable system behavior, including PRG001 and PRG004 abends. Initializing large amounts of memory with a large number of logical processors, especially while also starting additional workload, makes this problem more likely. IBM recommends adding storage and, only once that is complete, starting additional workload.
Problem conclusion
The code was changed to acquire storage without a loss of control, which also involved adding logic to delay if acquiring storage failed.
Temporary fix
Comments
APAR Information
APAR number
VM66323
Reported component name
VM CP
Reported component ID
568411202
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-09-16
Closed date
2019-09-27
Last modified date
2020-01-23
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UM35542
Modules/Macros
HCPISM HCPPCQ
Fix information
Fixed component name
VM CP
Fixed component ID
568411202
Applicable component levels
R710 PSY UM35542
UP19/09/30 P 2001
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
23 January 2020