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MCS: CacheManager warning in log file while starting the Weblogic application server

Troubleshooting


Problem

MCS: CacheManager warning in log file while starting the Weblogic application server

Symptom

This issue is seen when MCS is run on Weblogic in a clustered environment, every time the server is started.
The error/warnings message is shown below.

Error Message

Env/[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)':WARN:CacheManager Creating a new instance of CacheManager using the diskStorePath "/tmp" which is already used by an existing CacheManager.
The source of the configuration was file located at /usr/MCS/shared/WEB-INF/properties/UserCache.xml.
The diskStore path for this CacheManager will be set to /tmp/ehcache_auto_created_1260435953025.
To avoid this warning consider using the CacheManager factory methods to create a singleton CacheManager or specifying a separate ehcache configuration (ehcache.xml) for each CacheManager instance.
Env/[ACTIVE] ExecuteThread: '1' for queue: 'weblogic.kernel.Default (self-tuning)':INFO:CMGT_SEARCH SearchConfigurationLoader: Loading Indexing Configuration file /usr/MCS/shared/WEB-INF/properties/SearchConfigurationProperties.xml

Resolving The Problem

The following can be done to avoid this issue. The basic idea is to define a different path for diskStore for each property file:

1. In the shared folder, locate EhCache.xml and change the diskStore path to
<diskStore path="java.io.EhCache"/>
2. In the shared folder, locate UserCache.xml and change the diskStore path to
<diskStore path="java.io.UserCache"/>
3. In the properties folder of EACH NODE, locate DistributedGlobalCache-Config.xml and change the diskStore path to
<diskStore path="java.io.GlobalCache"/>.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"MCS","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX8674

Product Synonym

[<p><b>]Escalation ID[</b><p>];123220;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix

Document Information

Modified date:
16 June 2018

UID

swg21560342