IBM Support

In Control Center, disabling non-secure listening port (58080) causes stopEngine.sh to stop working.

Troubleshooting


Problem

In Control Center, disabling non-secure listening port (58080) causes stopEngine.sh to stop working.

Symptom

In Control Center, disabling non-secure listening port (default is 58080) causes stopEngine.sh to stop working.

 

Running Control Center with the secure ports works fine, and the engine starts fine, but will not stop cleanly with the non-secure listening port is disabled.

 

Affected Releases:

            Sterling Control Center, Release 5.0

            Sterling Control Center, Release 5.1

Error Message

sccuser@aapprib00001026:/scc/50/base/bin$ ./stopEngine.sh
Preparing Control Center Engine shutdown process...
Please enter User ID : admin
Please enter password :

Configuration Directory is '/scc/50/base/conf'
Registering hostname verifier ...
Engine's port is : 58081
Error while connecting to engine. Error : com.sun.jdmk.comm.CommunicationException: There is no process to read data written to a pipe.
Exiting ...
sccuser@aapprib00001026:/scc/50/base/bin$
 

Resolving The Problem

The certificate was not put into the Trusted Store. Once this was done the problem was resolved.

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX7923

Product Synonym

[<p><b>]Escalation ID[</b><p>];00118476;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix

Document Information

Modified date:
17 December 2019

UID

swg21558395