Troubleshooting
Problem
Record count result throws exception "YFS10327" on Currency Conversion if currency conversion code is not setup
Symptom
1. Say Default is a Hub
2. GKORG01 is an enterprise under DEFAULT, it is an inventory org.
3. GKNODE01 is a WMS node under GKORG01.
4. Both GKORG01 and GKNODE01 have the currency code as USD.
5. GKITEM01 is an item under GKORG01. Currency is EUR.
6. Do not set up any currency conversion from USD to EUR
7. Create a count request, release it.
YFS: No currency conversion has been setup for these currencies
<Errors>
<Error ErrorCode="YFS10327"
<Attribute Name="ErrorCode" Value="YFS10327"/>
<Attribute Name="ErrorDescription" Value="YFS: No currency conversion has been setup for these currencies"/>
<Attribute Name="ErrorRelatedMoreInfo" Value=""/>
<Attribute Name="FROM_CURRENCY" Value="MYR"/>
<Attribute Name="TO_CURRENCY" Value="USD"/>
<Attribute Name="UserId" Value="Console"/>
<Attribute Name="ProgId"/>
Resolving The Problem
Setting up the currency conversion...
How to do set up the currency conversion -
Go to Sterling configurator then to 'Platform' then to 'Internationalization' then to 'Currency Conversions' and set up a currency conversion depending on the 'from' and 'to' currency.
There is one important point to be noted here -
Currency conversion need not be set up at the GKORG01 in which the node & items are present, instead currency conversion can be setup at 'DEFAULT' Hub under which the enterprise and node are present.
Historical Number
NFX4312
Product Synonym
[<p><b>]Function Area[</b><p>];Record Count Results screen;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix
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Document Information
Modified date:
16 June 2018
UID
swg21558264