Troubleshooting
Problem
When confirming a load/shipment the system errors out with “WMS00197? (cannot change sign of bin quantity)
Symptom
Sometime while confirming a shipment, load, or adjusting out
inventory from a bin location, the system throws WMS00197
error.
Error Message
WMS00197 - Cannot change sign of the bin
quantity.
Resolving The Problem
The system throws an error - "WMS00197: Cannot change the sign of
the bin quantity", when an operation tries to change the sign of bin location
quantity. This is the only time system throws this error.
For example if an operation (e.g. confirm shipment) tries to remove -6 from pack_bin which has currently only +2 quantity in it, this error will be thrown, because the result value goes from a +ve to -ve value i.e. -4.
Ideally,
whatever is packed (after packing, inventory goes to pack_bin) is supposed to
be shipped out.
In the above example, the system tries to ship out (-6) more than what is
currently available in the pack bin (+2)!
Ideally, this should not happen. If it does, look at what caused this discrepancy and call Sterling Commerce Support for further data analysis.
Ideally, this should not happen. If it does, look at what caused this discrepancy and call Sterling Commerce Support for further data analysis.
[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Historical Number
NFX7893
Product Synonym
[<p><b>]Escalation ID[</b><p>];34226;[<p><b>]Severity[</b><p>];Normal;[<p><b>]Type[</b><p>];NormalFix
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Document Information
Modified date:
16 June 2018
UID
swg21558173