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java.lang.StringIndexOutOfBoundsException error while installing HF in MCF 8.0 or 8.2

Troubleshooting


Problem

java.lang.StringIndexOutOfBoundsException error while installing HF in MCF 8.0 or 8.2

Symptom

java.lang.StringIndexOutOfBoundsException error while installing HF in MCF 8.0 or 8.2

Error Message

[exec] Munging files...
[exec]
[exec] Check for pre-patch installation updates
[exec] java.lang.StringIndexOutOfBoundsException: String index out of range: 0
[exec] at java.lang.String.charAt(String.java:558)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.resolvePath(Cla ss Loader.java:135)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.processFile(Cla ss Loader.java:116)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.doIt(ClassLoade r. java:72)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.main(ClassLoade r. java:56)
[exec] Installatin failed.
[exec] Error '1' installing service patcher files.
[exec] Result: 1
installSSCAP:
[echo] Running the Installer Service on pkg : /app/sterling/install/HF15/n_sscap-HF15.jar
[exec] Check for patcher updates
[exec] Check for pre-patch installation updates
[exec] java.lang.StringIndexOutOfBoundsException: String index out of range: 0
[exec] at java.lang.String.charAt(String.java:558)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.resolvePath(Cla ss Loader.java:135)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.processFile(Cla ss Loader.java:116)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.doIt(ClassLoade r. java:72)
[exec] at com.sterlingcommerce.woodstock.install.module_loader.ClassLoader.main(ClassLoade r. java:56)
[exec] Installatin failed.
[exec] Error '1' installing service patcher files.
[exec] Result: 1
installCOM:
installSOP:
installWMS:
BUILD SUCCESSFUL

Resolving The Problem

Remove blank spaces (or you can say 'blank lines') in both dynamicclasspath.cfg & dynamicclasspath.cfg.in files.

This can happen in any HF installation of MCF 8.0 or 8.2.

Note: This issue has been fixed and released in the Base version of MCF 8.5.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX7551

Product Synonym

[<p><b>]Function Area[</b><p>];HF installation;[<p><b>]Escalation ID[</b><p>];109935, 4070, 8428;[<p><b>]Fix ID[</b><p>];168797;[<p><b>]Severity[</b><p>];Critical;[<p><b>]Type[</b><p>];NormalFix

Document Information

Modified date:
16 June 2018

UID

swg21557228

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