Troubleshooting
Problem
"java.lang.NullPointerException" while accessing only specific processed in Sterling MCF or SFS Applications Manager
Symptom
User gets "java.lang.NullPointerException" error when accessing Participant modelling or Reverse Logistics. This error is not seen when accessing Global Inventory Visibility, Application Platform -> Process Modeling, Catalog Management, Logistics Management or Supply Collaboration.
Error Message
<Errors>
<Error
ErrorCode="java.lang.NullPointerException"
<Attribute Name="ErrorCode" Value="java.lang.NullPointerException"/>
<Attribute Name="ErrorDescription" Value="java.lang.NullPointerException"/>
<Attribute Name="FormKey" Value="YCPPM350"/>
<Attribute
Name="FormClass" Value="com.yantra.ycp.ui.screens.forms.YCPTree"/>
<Error
ErrorCode="java.lang.NullPointerException"
<Stack>java.lang.NullPointerException
at
com.yantra.ycp.ui.screens.YCPApplicationRulesTreeBehavior.getData(YCPApplication
RulesTreeBehavior.java:103)
at
com.yantra.ycp.ui.screens.YCPTreeBehavior.init(YCPTreeBehavior.java:80)
at
com.yantra.ycp.ui.screens.YCPApplicationRulesTreeBehavior.init(YCPApplicationRul
esTreeBehavior.java:66)
at
com.yantra.yfc.ui.YFCPanel.addBehavior(YFCPanel.java:212)
at
com.yantra.yfc.ui.YFCPanel$3.run(YFCPanel.java:231)
at
com.yantra.yfc.ui.WorkerThread.run(WorkerThread.java:57)
</Stack>
</Error>
<Stack>com.yantra.yfc.util.YFCException
at
com.yantra.yfc.ui.YFCPanel.addBehavior(YFCPanel.java:217)
at
com.yantra.yfc.ui.YFCPanel$3.run(YFCPanel.java:231)
at
com.yantra.yfc.ui.WorkerThread.run(WorkerThread.java:57)
</Stack>
</Error>
</Errors>
Resolving The Problem
One sees this error when web.xml is placed under <INSTALL_DIR>/repository/eardata/smcfs/extn folder without changes / extensions to the web.xml. If there are no changes done to the web.xml, it is not required to copy the web.xml into the extn directory.
Historical Number
NFX10271
Product Synonym
[<p><b>]Function Area[</b><p>];Installation;Upgrade;Migration
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Document Information
Modified date:
16 June 2018
UID
swg21555866