IBM Support

Cognos: CNC-SEC-3403 and CAM-AAA-0146 errors when executing custom reports

Troubleshooting


Problem

Cognos: CNC-SEC-3403 and CAM-AAA-0146 errors when executing custom reports

Symptom

When Cognos is installed and configured, the credentials entered are valid for a year (for out-of-the-box Cognos configurations).

After a year when changes in the configurations are made and saved, errors CNC-SEC-3403 and
CAM-AAA-0146 are seen on the console when the custom reports are executed.

Resolving The Problem

1. Launch Cognos as a standalone application.

2. In the portal toolbar, click Preferences.

3. On the General tab, in the Credentials box, click Create credential.

4. A list of entries appear.

5. Select the users, groups, or roles you want to authorize to use the logged on user's credentials.

6. Click Add and OK

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5;8.0;7.11","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX7393

Document Information

Modified date:
16 June 2018

UID

swg21555186