Troubleshooting
Problem
Store Operations: Unable to onboard a store. Store not available in the drop-down menu for selection.
Symptom
While trying to onboard a store, I am not able to select the Store configured from the drop-down.
Cause
Resolving The Problem
Configurations for a store:
----------------------------
1) Log-in as an
Enterprise User (for this example, we will use E1) and launch the Store Ops
Configurator
2) Navigate to Manage Supply Chain Network Model -> Set up
Participant Model
3) Create a new Organization (Store1, for example),
Associate E1 as its Primary Enterprise
4) In the Roles and Participation
Tab, associate the Role 'Node'
5) In the Node Attributes, select 'Yantra
Networked WMS' and select the Node Type as 'Store'
To onboard a
Store:
------------------------------------
Navigate to Store Processes
-> Onboard a store
Store1 should be available in the
drop-down
Reference - SOP_PCA_Implementation_Guide.pdf -> Section 3.11.1
-> Onboarding a Store
Pointers for
debugging:
---------------------------
1. Check the primary Enterprise of
the Store and the Enterprise user with which you have logged in.
2. When
launching the Store Ops configurator from the user yantra/yantra, ensure that
you load the configurations for the right enterprise before trying to onboard
the Store.
3. Check if the Node Type associated is 'Store'. If the Node Type
association is for a 'Distribution Center' this Store will not be available in
the drop-down.
4. Check if the node that you are trying to onboard is
already on-boarded. Once a store is on-boarded, you will not be able to onboard
the store again.
Historical Number
PRI49718
Product Synonym
[<p><b>]Fact[</b><p>];
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Document Information
Modified date:
16 June 2018
UID
swg21545185