Troubleshooting
Problem
Serial number tracking for outbound, duplicate records,
Symptom
PART: WMS-Config-INV 7.5SP1 Platform
1. Can I have duplicate serials
for a node?
2. Under what condition system allows me to enter same
serial number for a same item?
3. Suppose a serial get return back that
is shipped out within a month, how it is handled in system now?
Cause
Resolving The Problem
1. Can I have duplicate serials for a node?
Ans: Yes you can. Duplicate
serials can be received in a node for different items. For the same item you
cannot receive same serial number again.
2. Under what condition
system allows me to enter same serial number for a same item?
Ans:
Currently when the shipment is shipped out system marks the at_node flag in
YFS_GLOBAL_SERIAL_NUM to N. Once it is set to N, you can receive the same
serial for the same item again. Now system turns back the flag to Y. Even
during shipment purge system will not delete these records in the
YFS_GLOBAL_SERIAL_NUM table. There is no separate purge also available to purge
serial records.
3. Suppose a serial number is shipped out, but
returned before the records for the serial number are purged, how it is handled
in system now?
Ans: This works the similar way as explained for Q#2.
Historical Number
PRI49782
Product Synonym
[<p><b>]Fact[</b><p>];
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Document Information
Modified date:
16 June 2018
UID
swg21527364