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Yantra WMS - order Cancel due to insufficient INV

Troubleshooting


Problem

Yantra WMS - order Cancel due to insufficient INV

Symptom

PART: Yantra WMS

If there is a mismatch in HOST and DCS inventory somehow and the order comes down to DCS and becoz of lack of inventory, shipper goes to 21 status. How to send this order back to HOST as 'backordered from node' automatically.
Whats the best way to achieve this ???
Is there some way we can automatically cancel all orders in DCS which are in '21' status?

Cause

Resolving The Problem

One solution which is regularly used is to manually cancel such orders in WMS and then they would be automatically uploaded to the host (or Yantra Platform) as 'backordered from node '...
The problem with this method is that it requires a manual intervention.

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Historical Number

PRI48276

Product Synonym

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Document Information

Modified date:
16 June 2018

UID

swg21521124