Troubleshooting
Problem
Yantra WMS - order Cancel due to insufficient INV
Symptom
PART: Yantra WMS
If there is a mismatch in HOST and DCS inventory
somehow and the order comes down to DCS and becoz of lack of inventory, shipper
goes to 21 status. How to send this order back to HOST as 'backordered from
node' automatically.
Whats the best way to achieve this ???
Is there some
way we can automatically cancel all orders in DCS which are in '21' status?
Cause
Resolving The Problem
One solution which is regularly used is to manually cancel such orders in WMS
and then they would be automatically uploaded to the host (or Yantra Platform)
as 'backordered from node '...
The problem with this method is that it
requires a manual intervention.
Historical Number
PRI48276
Product Synonym
[<p><b>]Fact[</b><p>];
Was this topic helpful?
Document Information
Modified date:
16 June 2018
UID
swg21521124