IBM Support

Manifest Client --> Run Time Error '8005' "PORT ALREADY OPEN"

Troubleshooting


Problem

Manifest Client --> Run Time Error '8005' "PORT ALREADY OPEN"

Symptom

PART: Manifest 6.2 SP2 DCS
COMPONENT: None
OS: <None> - <None>
DATABASE: <None> - <None>
WEB SERVER: <None> - <None>
WEB BROWSER: Internet Explorer - 5.5 sp2

Cause

Resolving The Problem

This error would occur typically when:
1) You do not use a weighing scale with the manifest, but have a COM port for the weighing scale configured in the regedit.
2) You do not print paperwork from the manifest, but have have a printer port / printer specified in the regedit and the printer setup for carrier in the configuration setup.
3) This can also occur if you have attached a wrong device to a port. For e.g. if you specify COM1 is a weighing scale port and instead attach a printer on this port, the manifest client will not be able to read / send messages to this port properly.

So, if you are not using weighing scale or printers from manifest station, remove all references to printers and COM ports from the registry and printer settings in the manifest client configuration.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

PRI48853

Product Synonym

[<p><b>]Fact[</b><p>];

Document Information

Modified date:
16 June 2018

UID

swg21520576