IBM Support

Does importOrder API updates the status of sales order based on importing return orders?

Question & Answer


Question

Does importOrder API updates the status of sales order based on importing return orders?

Answer

MCF Version 8.5

The importOrder API is expected to import only orders that are fully processed. This information is available in the javadocs as well. We cannot import orders which are halfway through their life cycle in the legacy system and continue the processing in Sterling system.


The importOrder API does not have the logic for automatically updating the status of sales order based upon the imported return order. To meet such a requirement, you would need to use the changeOrder and/or the changeOrderStatus APIs. More information on these APIs can be found in the API javadocs.

[{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}},{"Product":{"code":"SS6PEW","label":"IBM Sterling Order Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

FAQ4228

Document Information

Modified date:
16 June 2018

UID

swg21519256

Page Feedback