Troubleshooting
Problem
Can I create a log file on a mobile device running Maximo Mobile 7.1.1?
Resolving The Problem
Device logging
Here are the steps to enable logging on the device, In my example I used Mobile Work Management.
Enable logging in the mobile.properties file, then repackage and redeploy the mobile jar files.
//STRICTLY TO USE FOR TROUBLESHOOTING IN DEVICE NEED TO RUN WITH JAVA CONSOLE
maximo.mobile.debug=true
maximo.mobile.debug.persistence=INFO
maximo.mobile.debug.serialization=ERROR
maximo.mobile.debug.communication=INFO
maximo.mobile.debug.sensor=INFO
In the mobilewo.options add the line -tofile:\Maximo\debug.log
Then try to sign into mobile and do a refresh, This will create a log
file in the Maximo folder on the device. You can connect with activeSync
to get the file.
Here is an example of my mobilewo.options
-Xbootclasspath/a:\maximo\lib\jdbc.jar
-Xmx64m
-Dcom.ibm.oti.net.HttpConnectionConnectTimeout=20000
-Dcom.ibm.oti.net.HttpConnectionReadTimeout=60000
-Dmobiledb=mobilewo
-Djava.library.path=\Windows
-Ddatabase.name=db2e
-tofile:\Maximo\debug.log
This will create a log file called debug.log in the Maximo folder on your mobile device
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Document Information
Modified date:
17 June 2018
UID
swg21470868