Registry problems when installing IBM Rational Rhapsody 7.5.3 ReporterPLUS on Microsoft Windows 64bit OS

Troubleshooting

Problem

After installing Rhapsody 7.5.3 and starting ReporterPLUS, the user is prompted for the following: - Installation Path - Schema file - Tagged Value File Also no options are given in the subsequent ReporterPLUS wizard.

Resolving The Problem

You will need to check that you have the following key entries in your 64bit Microsoft Windows Registry:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3]



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents]



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\CSV]

"Description"="CSV"

"Extension"="*.csv"

"OleName"="DocText.DocText.2.1.0"

"Output"="File"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Html]

"Description"="HTML"

"Extension"="*.html;*.htm"

"OleName"="DocHtml.DocHtml.2.1.0"

"Output"="Page"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Html\Options]

"DiagramType"=dword:00000000

"ExternalDocDir"="docs"

"HtmlPixDir"="pixs"

"IconFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\icons.zip"

"Navig"=dword:00000001

"PassThrough"=dword:00000000

"ShowIcons"=dword:00000001

"StyleSheet"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\default.css"

"SupportOld"=dword:00000000

"SuppressImageMaps"=dword:00000000

"TOCLevel"=dword:00000032

"UseRelative"=dword:00000001

"LocateInBrowser"=dword:00000001



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\PowerPoint]

"Description"="Microsoft PowerPoint"

"Extension"="*.ppt"

"OleName"="DocPpt.DocPpt.2.1.0"

"Output"="Presentation"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\PowerPoint\Options]

"PptTemplateName"=""



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Rtf]

"Description"="RTF"

"Extension"="*.rtf"

"OleName"="DocRtf.DocRtf.1"

"Output"="File"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Rtf\Options]

"DiagramFormat"="emf"

"RtfTemplateName"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Templates\\RhapRepRTFDot.dot"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Text]

"Description"="Text"

"Extension"="*.txt"

"OleName"="DocText.DocText.2.1.0"

"Output"="File"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Word]

"Description"="Microsoft Word"

"Extension"="*.doc"

"OleName"="DocWord.DocWord.2.1.0"

"Output"="Document"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Documents\Word\Options]

"TOCLevel"=dword:00000032

"WordTemplateName"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Templates\\RhapRepDot.dot"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\LoggableEventTypes]

"Catch"=dword:00000000

"Throw"=dword:00000000



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\Settings]

"DiagramDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Drawings"

"GenerateDir"=""

"HelpFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\RhapsodyReporterHelp.hlp"

"HideWiz"=dword:00000000

"InstallDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus"

"Install Path"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\None"

"LastGeneratedFile"=""

"LastGeneratedType"=dword:00000000

"LogName"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\RhapsodyReporterLog.txt"

"ModelDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Models"

"PurgeLog"=dword:00000001

"SchemaFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\rhapsody.sch"

"SubTemplateDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\SubTemplates"

"TaggedValueFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\rhapsody.tgv"

"TemplateDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Templates"

"TipAtStartUp"=dword:00000001

"Trace"=dword:00000002

"UserFilesDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\UserFiles"

"DiagramPictureFormat"="emf"



[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\Telelogic Rhapsody ReporterPLUS 7.5.3\settings_DFM]

"DiagramDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Drawings"

"GenerateDir"=""

"HelpFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\RhapsodyReporterHelp.hlp"

"HideWiz"=dword:00000000

"InstallDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus"

"Install Path"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\None"

"LastGeneratedFile"=""

"LastGeneratedType"=dword:00000000

"LogName"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\RhapsodyReporterLog.txt"

"ModelDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Models"

"PurgeLog"=dword:00000001

"SchemaFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\diffmerge.sch"

"SubTemplateDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\SubTemplates"

"TaggedValueFile"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\diffmerge.tgv"

"TemplateDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\Templates"

"TipAtStartUp"=dword:00000001

"Trace"=dword:00000002

"UserFilesDir"="C:\\Program Files (x86)\\IBM\\Rational\\Rhapsody\\7.5.3\\reporterplus\\UserFiles"

"DiagramPictureFormat"="emf"

*REGISTRY EDITS:*
This solution contains information about modifying the system registry. Before making any modifications to the Microsoft Registry Editor, it is strongly recommended that you make a backup of the existing registry. For more information describing how to back up the registry, refer to Microsoft Knowledge Base article 256986

[{"Product":{"code":"SSB2MU","label":"IBM Engineering Systems Design Rhapsody"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Product Synonym

Rational Rhapsody

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Document Information

Modified date:
27 May 2022

UID

swg21468914

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