Troubleshooting
Problem
Collecting data for problems with IBM WebSphere Application Server Flexible Management (Administrative Agent or Job Manager). Gathering this MustGather information before calling IBM support will help you understand the problem and save time analyzing the data.
Resolving The Problem
| Enable tracing for Administrative Agent or Job Manager on Version 7.0, 8.0, 8.5, or 9.0: |
- Open up either the Administrative Agent or the Job Manager console.
- Expand TroubleShooting > Logs and Trace > server_name
- Select Diagnostic Trace Service. Increase the Maximum Number of Historical Files from to 10
- Click Apply, then select Change Log Detail Levels
- Clear the trace string in the box and replace it with the following:com.ibm.ws.management.system.*=all:com.ibm.wsspi.management.system.*=all
- Click Apply and Save.
- Run the WebSphere collector tool:
Related Information
[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"System Management\/Repository","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.5;8.0;7.0","Edition":"Base;Network Deployment","Line of Business":{"code":"LOB45","label":"Automation"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21439395