Troubleshooting
Problem
Attempts to export data in IBM Rational DOORS to Microsoft Word when modules contain device independent bitmaps result in Error allocating sufficient memory for RTF string.
Symptom
A DOORS module containing images inserted using the Alt Print Screen does not successfully export to Microsoft Word.
Attempts to export results in the error:
Error allocating sufficient memory for RTF string
Cause
Insufficient machine resources prevent DOORS module export to Microsoft Word
Resolving The Problem
Device independent bitmaps can consume a large amount of memory for modules that contain a number of these images it is possible to exhaust the available memory before the export process completes successfully. Below are two suggestions to correct this problem:
- The solution is to cut each device independent bitmap and paste it into an image editor then save it as a jpeg type or other editable image format. Reinsert the image into the Rational DOORS object as a OLE object (which consumes less resources).
- Specify a save interval for the Microsoft Word document
1. Click File -> Export . Microsoft Office -> Word
2. Click the Advanced tab
3. Check the box for Number of objects after which to save the Word document
4. In the adjacent field specify a value for when to force a save in the document.
Note: Decreasing the number (depending on the structure of your module) can help export the document without encountering the error.
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Document Information
Modified date:
01 May 2020
UID
swg21408080