Technical Blog Post
Abstract
From scenario to product: SmartCloud Control Desk v.7.5.1.1
Body
Continuing with my series of blog posts on how IBM products use scenarios in their integration work, I’d like to showcase the newly released SmartCloud Control Desk v.7.5.1.1
For a much better description, go to this page and watch the online demos or try it out on the Jazz for Service Management hosted beta. I’ll just note that, among many other features, SmartCloud Control Desk 7.5.1.1 implements scenarios
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“Service Asset and Configuration Management - View Asset / CI Details via UI Preview” which demonstrate how products use use OSLC and the Jazz for Service Management registry services to discover and reconcile data from multiple sources.
and
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"Faster Incident Ticket Routing to reduce mean time to resolution by leveraginig real time monitoring information" which shows how two products use OSLC to communicate in a peer-to-peer loosely coupled fashion.
You’ll find SmartCloud Control Desk v7.5.1.1 on Fix Central.
UID
ibm11275814