Troubleshooting
Problem
Exporting a Microsoft Word document to DOORS using 'Export to DOORS' icon, results in the object heading and text duplicated in DOORS objects.
Symptom
If you have exported a Microsoft Word document to DOORS using 'Export to DOORS' icon, you may see an object heading and text duplicated in DOORS objects.
The screenshot below shows the behavior. The text in Microsoft Word is normal (top part), however the text is duplicated in DOORS (bottom part) after exporting the Microsoft Word document to DOORS.
Cause
The problem is caused by the clearing of the Microsoft Word “Typing replaces selection” setting.
Resolving The Problem
To resolve this issue:
- In your Microsoft Word -> TOOLS -> OPTIONS -> under “Edit” Tab, make sure the check box “Typing replaces selection”, is selected.
- If it is not selected, select/check this box
- Then perform the export to DOORS.
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.2","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21404449