Technical Blog Post
Abstract
Essential Service Delivered By Accelerated Value Leaders and Accelerated Value Specialists
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You can find an index of my blogs here: http://ibm.biz/BdiufF
Watson IoT Accelerated Value Program
The Essential Service Delivered By Accelerated Value Leaders and Accelerated Value Specialists
Highlights
● Streamline planning and business success with a single point of contact
● Minimize day-to-day business challenges with proactive support management and leadership
● Access to high-priority support, including IBM engineering and development experts, for both steady state and next gen environments
● Increase maximum business value and growth to meet global demands
● Balance business risks and critical deployments with IT across all business units
● Expand software solutions and product adoption with deep technical skills for market growth
Building a partnership with a Trusted Advisor
IBM Software Accelerated Value Program is the essential software service worldwide, with a trusted partner that works to facilitate software adoption, faster deployments, lifecycle leadership, risk mitigation and more, by identifying ways to improve your IBM software environment, technical staff skill set, and processes. This key IBM partnership starts with the Accelerated Value Leader and Accelerated Value Specialist.
Accelerated Value Leaders
The Accelerated Value Leader (AVL) is your trusted advisor to:
● Communicate across business units as the primary point of contact into support management and development
● Use knowledge of your environment to help eliminate planning and implementation errors
● Deliver proactive problem management and high priority support
● Facilitate resolution of critical issues and provide expert advise on end-to-end resources/solutions for software legacy or next generation
Accelerated Value Specialists
The Accelerated Value Specialist provides the highest level of remote and/or on-site technical expertise including:
● Advice on documented fixes and workarounds applicable to your environment
● Technical direction and diagnostic coaching
● Advanced troubleshooting and problem determination
● Assistance on milestones of projects, migrations, upgrades
For additional information please contact:
David G Stein AVP IoT Delivery Manager | steind@us.ibm.com or Betsy Autry, AVP IoT Business Dev Mgr | autrybet@us.ibm.com
Learn more at ibm.com/software/support/acceleratedvalue
UID
ibm11129461