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Re-authentication of Android Enterprise work accounts on account expiration

Release Notes


Abstract

In circumstances where Managed Play Account is invalidated on a user's device, MaaS360 provides a provision for re-authentication of the work account. In specific cases where the accounts expire, users are automatically restricted from accessing Managed Play Store app on the device. No new apps can be installed on such devices.
To know more on why the accounts expire, see https://developers.google.com/android/work/play/emm-api/user-accounts#account_expiration.

Content

MaaS360 triggers a notification when the work account expires. Users must open the notification and then tap Add Account to add the account back again.
Notification for re-auth
When the Managed Google Play account expires, the account selection screen is displayed and users are restricted from accessing Play Store.
Account Selection popup

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Document Information

Modified date:
06 December 2019

UID

ibm11125843