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Unable to test Planning Analytics Datasource in Cognos Analytics - XTR-ERR-0005 A request to the TM1 resulted in error: "[403] Forbidden".

Troubleshooting


Problem

When attempting to create and test a Planning Analytics datasource in Cognos Analytics, the following error is encountered:
XTR-ERR-0005 A request to the TM1 resulted in error: "[403] Forbidden".

Resolving The Problem

In this scenario, the customer had CAM Security enabled for their TM1 Server.  However they also had the following tm1s.cfg parameters set in their tm1s.cfg file:
SupportOpenConnect=
OpenConnectConfig=
For a CAM Secured TM1 Server, the above two parameters are not required.  Removing (or commenting out) the parameters above should resolve the '[403] Forbidden' error.

Document Location

Worldwide

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
04 December 2019

UID

ibm11119981