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After installing the Rational Team Concert p2 client, Rational Software Architect Designer terminates

Troubleshooting


Problem

After you install the IBM Rational Team Concert (RTC) p2 client, IBM Rational Software Architect Designer (RSAD) either terminates or becomes unresponsive.

Symptom

When the problem occurs, core dump files will be generated and heap dump files will be created, when you launch RSAD with the 
-clean option.

Cause

The issue only happens after you install the RTC p2 plugin and run the -clean option with the RSAD Eclipse launcher.
The plugin requires more Java memory than the default setting for RSAD.

Resolving The Problem

Increase the Java memory in your eclipse.ini before restart. The values recommended are as follows:

-Xms1024m

-Xmx4096m

Steps to apply the above extra Java memory:

1. Open the eclipse.ini in a text editor. By default, the eclipse.ini is located under your RSAD installation folder (for example: C:\Program Files\IBM\SDP)

2. Add the above parameters (-Xms1024m and -Xmx4096m), just after the -vmargs entry in the eclipse.ini:

image 2005

3. Save changes to the file

4. Run RSAD with the -clean option

Document Location

Worldwide

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Product Synonym

RSAD; RSAD4WS

Document Information

Modified date:
24 January 2020

UID

ibm11118673